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01353 667722

Delivery & Returns

 

DELIVERY CHARGES - UK Mainland  

 Cost  

Typical delivery times

All orders - Standard

Express - next working day (any size order) 

£4.50

£9.00

3-7  days

Order by 12 noon for next working day

NO QUIBBLE GUARANTEE - RETURNS ARE FREE 

 

DELIVERY CHARGES - N Ireland, UK Highlands,

Islands & Channel Isles

Cost

Typical delivery times

All orders - Standard

Express - next working day (any size order)

Additional surcharge on all Heavy Items (shown with h symbol) 

£4.50

£9.00

£10.00 

7-10 days

Order by 12 noon for next working day 

Please allow up to 5 working days

RETURNS ARE FREE

UK DELIVERY Please note that parcels occasionally take longer to arrive, so please allow up to 14 days for delivery (21 days for NI, Highlands, Islands and Channel Isles). A signature may be required.

HOW TO RETURN GOODS FROM WITHIN THE UK

Goods should be returned unused, in original packaging within 28 days.
Heavy Items Please phone us on 01353 66 77 22 to arrange free collection
All other items Post to: FREEPOST RSSH-SGYZ-GHHT, Returns Dept, Independence Ltd, 5E Lancaster Way, Ely, CB6 3NW

BPFO

  • Charged at standard UK rate regardless of the destination. Delivery times may vary. Please email sales@independence.ltd.uk for more details or phone +44 1353 66 77 22
  • NO QUIBBLE GUARANTEE - 14 DAY RETURNS POLICY:   If you are not happy with your goods, please phone us on +44 1353 66 77 22 or email enquiries@independence.ltd.uk 

Rest of the World

  • Charges will be calculated at the time of ordering and depend on weight.
  • Please email us on sales@independence.ltd.uk for more details or phone +44 1353 66 77 22
  • VAT is not charged on any items delivered outside the UK, and you do not need to fill out a VAT declaration to get VAT-free prices.
  • Please note that some countries charge local taxes or import duties, which you will have to pay.

14 DAY RETURNS POLICY:   If you are not happy with your goods, please return them unused and in original packaging, within 14 days. You need to pay the delivery cost of returns. However, if you wish to exchange your goods for another product, we will pay the cost of delivering the new items to you.

 

Just before you go...

If you haven't found what you're looking for
please give us a call

01353 667722

We'd be very happy to help

Open Monday to Friday 9.00am to 5.30pm