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Cookie Information

This website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smartphones or tablets) as you browse this website. They are used to ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to enable to you shop with us online. Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere. 

Some cookies collect information about browsing and purchasing behaviour by people who access this website via the same computer or device. This includes information about pages viewed, products purchased and the customer journey around a website. We do not, however, use cookies to collect or record information about your name, address or other contact details. Independence Ltd is able to use cookies to monitor individual customer browsing and purchasing behaviour but third parties are not able to identify customers using cookies. 

 The main purposes for which cookies are used are:- 

• For technical purposes essential to effective operation of website, particularly in relation to on-line transactions. 

• To enable Independence to collect information which will help us improve our service, such as about the browsing and shopping habits and activities of customers. This may include monitoring the success of campaigns, competitions etc. 

If you want to disable cookies you can do this by changing your website browser settings to reject cookies. However, you should be aware that this site will not operate properly if cookies are switched off. You can choose whether to disable all cookies or just 3rd party cookies. If you disable all cookies you will be unable to complete a purchase on this site, but if you just disable 3rd party cookies you may lose some functionality or benefits but you will still be able to make purchases. 

The way you disable cookes depends on the browser you use. We provide further detail below on how to disable cookies for the most popular browsers, and you can also get more help by typing ‘disable cookies’ into any search engine:-

Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet Options”
2 Click on the “privacy” tab
3 Select the setting the appropriate setting 

Mozilla Firefox:
1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options 

Google Chrome:
1. Click the Chrome menu icon Chrome menu.
2. Select Settings.
3. Near the bottom of the page, click Show advanced settings.
4. In the "Privacy" section, click Content settings.
5. Select Block sites from setting any data.
6. Click Done to save.

 List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

Just before you go...

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please give us a call

01353 667722

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Open Monday to Friday 9.00am to 5.30pm