Our guarantee
Independence Ltd. stands behind our products and guarantees your satisfaction with every order. We guarantee first-class customer service.
Independence Ltd. is committed to making you happy. If you have any questions or concerns regarding our products or services, please contact us on 01353 667722 We will respond to or acknowledge your inquiry in a timely manner. We guarantee our products.
Independence Ltd. promises to deliver high-quality daily living aids, in good condition, to your door. We have only included products on our website that we are sure are tried and tested. If, for any reason, your shipment is not satisfactory, we will gladly replace it or refund your money. Simply return your merchandise with the original paperwork and packaging within 14 days of receiving your order. We promise to process your request in a timely manner.
FREEPOST returns address
If you wish to return any items please write on the despatch note (sent with your order) your instructions: whether you would like a refund or an exchange.
Please use the address below:
FREEPOST RSSH-ZGYJ-GHHT
Returns Department
Independence Ltd
5E Lancaster Way
ELY
CB6 3NW
