Shipping & Delivery
UK Postage
Postage is charged at £4.00 for all UK orders.Please add any additional postage (if indicated against certain items) to the Highlands or Northern Ireland.
Please contact us if you have any queries.
Delivery
Orders will normally be delivered within 14 days of receipt of order. if you have not received your order within that period, please contact us.
Overseas orders
Orders to Europe are charged at £10.00 postage and packing.Orders outside Europe are charged at £15.00 postage and packing.
Local import duties may be payable on receipt.
Returns
If for any reason the products you receive are damaged, faulty or even unsuitable for your purpose, return them to us (unused and in their original packaging) within 14 days of receipt and we will replace the goods or refund payment.
Our FREEPOST returns address is:
FREEPOST RSSH-ZGYJ-GHHT, Returns Department., Independence Ltd., 5E Lancaster Way, ELY, CB6 3NW.
For more information please take a look at our Daily Living Aids Guarantee and our Delivery and Returns pages.
