Value added tax (VAT)

The prices shown on the website are inclusive of VAT.  Some products which are designed specifically for the relief of a severe injury or disability may be eligible for VAT relief.  The lower prices are shown where applicable underneath the VAT inclusive prices.

You can qualify for the VAT free price if you are disabled and are purchasing the goods for personal and domestic use only. The items must be relevant to the disability (you do NOT have to be registered as disabled)

If in any doubt, we recommend that you contact your local Customs and Excise VAT office

If you are claiming VAT relief under group 14 of schedule 5 of the Value Added Tax Act 1983, it is essential you complete the declaration and submit it to us to accompany each order.